Return Policy

Product Return


  • The product return application must be applied within 7 days from the next day after receiving the goods and the purchase receipt and photo copy may be required. 
  • If the application is overdue or does not meet the conditions of the WsOH return policy, the WsOH has the right to reject the return applications.
  • Customized items cannot be returned. We will only ship out the product when the design perfectly match your need.
  • Please communicate with the service staff before submitting the application.
  • We do not accept any exchange items in any circumstances, if you have particular questions about the product. Please mail to our service desk for further assistance.




We do not provide material parts for customer to repair. Please communicate with the service staff for further assistance.